Terms & Conditions

Welcome to the website of Lum Chang Brandsbridge Malaysia [Sdn. Bhd.] (“Lum Chang Brandsbridge Malaysia”, “we”, “our” or “us”).

These Terms & Conditions govern your access to and use of our website, including any pages, information, content, forms, features, materials, and services made available through this website. By accessing, browsing, submitting an enquiry, or using this website, you agree to be bound by these Terms & Conditions.

Please read these Terms & Conditions carefully before using our website. If you do not agree with these Terms & Conditions, you should discontinue use of this website.

1. About This Website

This website is provided for general information about Lum Chang Brandsbridge Malaysia, our business, our capabilities, our services, our project experience, and other related information.

The information on this website may include content relating to retail and commercial fit-out, interior construction, customised furniture fabrication, project management, maintenance services, design coordination, and other services that may be offered by Lum Chang Brandsbridge Malaysia from time to time.

The content on this website is intended to provide general business information only. It does not constitute professional advice, technical advice, contractual advice, construction advice, design advice, legal advice, or any form of binding recommendation.

2. Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you are accessing this website on behalf of a company, organisation, partnership, or other legal entity, you represent that you have the authority to act on behalf of that entity and to bind that entity to these Terms & Conditions.

Your continued use of this website will be treated as acceptance of the latest version of these Terms & Conditions.

3. Website Information and Accuracy

We aim to ensure that the information presented on this website is accurate, current, and useful. However, website content may be updated, revised, removed, or changed from time to time without prior notice.

While we take reasonable care in preparing website content, we do not guarantee that all information on this website is complete, error-free, up to date, or suitable for your specific business, project, property, or operational requirements.

Any descriptions of services, project capabilities, timelines, materials, processes, or outcomes are provided for general reference only. Actual project requirements, deliverables, cost, timeline, materials, workmanship details, and responsibilities will depend on the final agreed scope of work and written contract between the relevant parties.

4. No Contract Created Through Website Use

Your use of this website, submission of an enquiry form, request for information, or communication with our team through the website does not automatically create a contract, service engagement, client relationship, partnership, joint venture, agency relationship, or any binding obligation between you and Lum Chang Brandsbridge Malaysia.

Any engagement with us will only become binding when it is confirmed through an authorised written agreement, quotation, proposal, purchase order, letter of award, service agreement, or other formal document accepted by the relevant parties.

We reserve the right to decline any enquiry, request, project opportunity, tender invitation, or business proposal at our discretion.

5. Quotations, Proposals, and Project Discussions

Any quotation, proposal, estimate, budget indication, timeline, concept recommendation, or project discussion provided by Lum Chang Brandsbridge Malaysia is subject to review, confirmation, and written approval.

Unless expressly stated otherwise in writing, any quotation or proposal may be subject to site conditions, design changes, material availability, authority requirements, technical specifications, scope clarification, supplier pricing, third-party costs, and other commercial or operational considerations.

A quotation or proposal does not constitute a final agreement unless it has been accepted in accordance with the terms stated in the relevant document. Where there is any inconsistency between this website and a signed agreement, the signed agreement shall prevail.

6. Project Scope, Site Conditions, and Variations

For project-related services, the final scope of work will be determined by the approved quotation, proposal, drawings, specifications, project brief, contract, or other agreed documents.

Any changes to the agreed scope, design, measurements, site conditions, material selection, technical requirements, timeline, delivery schedule, installation method, or client instructions may result in additional costs, revised timelines, or amended project terms.

Where variation works are required, such works should be confirmed in writing before commencement. Lum Chang Brandsbridge Malaysia will not be responsible for delays, cost increases, or changes caused by incomplete information, inaccurate measurements, late approvals, site restrictions, client-requested changes, third-party delays, authority requirements, or circumstances beyond our reasonable control.

7. Website Enquiries and Communication

When you submit an enquiry through this website, you agree to provide accurate, complete, and current information.

We may use the information you provide to respond to your enquiry, arrange discussions, prepare proposals, understand your project requirements, or communicate with you regarding our services.

Submission of an enquiry does not guarantee that we will be able to provide the requested service, accept the project, respond within a specific timeframe, or proceed with a business relationship. Any response from us is provided based on the information available at the time of communication.

8. Permitted Use of This Website

You may use this website for lawful purposes only. You agree to use this website in a responsible manner and in compliance with all applicable laws, regulations, and these Terms & Conditions.

You must not use this website to upload, transmit, distribute, or submit any material that is unlawful, harmful, misleading, defamatory, offensive, abusive, infringing, confidential, malicious, or otherwise inappropriate.

You must not attempt to interfere with the operation, security, availability, performance, or integrity of this website. This includes attempting to gain unauthorised access to our systems, introducing viruses or harmful code, scraping website content without permission, disrupting website functionality, or using this website in a way that may damage our business, reputation, users, systems, or service providers.

9. Intellectual Property Rights

All content on this website, including text, images, graphics, icons, layouts, design elements, logos, service descriptions, project descriptions, downloadable materials, and other website materials, are owned by or licensed to Lum Chang Brandsbridge Malaysia unless otherwise stated.

These materials are protected by copyright, trademark, and other intellectual property laws.

You may view and use website content for personal, internal business, or general informational purposes only. You must not copy, reproduce, modify, distribute, republish, upload, display, transmit, sell, license, or use any website content for commercial purposes without our prior written consent.

The use of our company name, logo, brand elements, images, project references, or other intellectual property without written permission is strictly prohibited.

10. Project Images, Case Studies, and Portfolio Content

This website may include project images, case studies, descriptions, renderings, concepts, or portfolio content to demonstrate our experience, capabilities, or service scope.

Such content is provided for general reference only. It should not be interpreted as a guarantee that the same design, material, finish, timeline, cost, or outcome can be achieved for every project.

Actual results may vary depending on the approved design, site conditions, budget, material availability, client requirements, technical constraints, regulatory requirements, and other project-specific factors.

Where project images, client names, or case studies are displayed, they are used for portfolio, informational, or marketing purposes, subject to applicable permissions, commercial arrangements, and confidentiality obligations.

11. Third-Party Links and External Websites

This website may contain links to third-party websites, platforms, tools, or resources for convenience or reference.

These third-party websites are not operated or controlled by Lum Chang Brandsbridge Malaysia. We do not endorse, monitor, or guarantee the accuracy, reliability, availability, security, or content of any third-party website.

You access third-party websites at your own discretion and risk. You should review the terms, privacy policies, and practices of any third-party website before using it or submitting any personal data.

12. Personal Data and Privacy

Any personal data submitted through this website will be handled in accordance with our Privacy Policy and applicable personal data protection laws.

By submitting your personal data through this website, you acknowledge that we may collect, use, process, store, and disclose your personal data for the purposes stated in our Privacy Policy, including responding to enquiries, managing business communications, preparing proposals, processing service requests, and supporting our business operations.

Please refer to our Privacy Policy for more information on how we handle personal data.

13. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis.

We do not make any express or implied warranty that this website will always be available, uninterrupted, secure, error-free, free from viruses, or suitable for your specific requirements.

We do not guarantee that any content on this website is complete, current, accurate, or applicable to your particular circumstances. You should seek appropriate professional advice or request direct confirmation from our team before relying on any information for project, business, technical, financial, contractual, or operational decisions.

14. Limitation of Liability

To the fullest extent permitted by law, Lum Chang Brandsbridge Malaysia shall not be liable for any loss, damage, claim, cost, expense, or liability arising from or in connection with your access to, use of, inability to use, or reliance on this website or any information contained on it.

This includes any direct, indirect, incidental, consequential, special, exemplary, or punitive loss or damage, including loss of profits, loss of business, loss of opportunity, loss of data, business interruption, reputational damage, or reliance-based loss.

Nothing in these Terms & Conditions shall exclude or limit any liability that cannot be excluded or limited under applicable law.

15. Indemnity

You agree to indemnify and hold harmless Lum Chang Brandsbridge Malaysia, its directors, officers, employees, representatives, affiliates, service providers, and business partners from and against any claims, liabilities, losses, damages, costs, or expenses arising from your breach of these Terms & Conditions, misuse of this website, infringement of third-party rights, submission of inaccurate information, or violation of applicable laws.

16. Availability and Changes to the Website

We may update, modify, suspend, restrict, or discontinue any part of this website at any time without prior notice.

We may also change website content, features, page structure, service descriptions, images, case studies, contact forms, or other materials when necessary to reflect changes in our business, services, operations, or legal obligations.

We will not be liable if this website or any part of it is unavailable at any time for any reason.

17. Confidential Information

You should avoid submitting confidential, proprietary, commercially sensitive, or highly restricted information through this website unless it is necessary for your enquiry and you are authorised to disclose such information.

Where you submit project briefs, drawings, layouts, technical documents, business information, or other materials to us, we will take reasonable steps to handle such information appropriately. However, unless a separate non-disclosure agreement or confidentiality agreement has been signed, the submission of information through this website does not automatically create a formal confidentiality obligation beyond what is required by applicable law and our internal business practices.

For highly confidential project discussions, you may request a separate confidentiality arrangement before sharing sensitive information.

18. Force Majeure

Lum Chang Brandsbridge Malaysia shall not be responsible for any delay, failure, interruption, or inability to perform any obligation caused by events beyond our reasonable control.

Such events may include natural disasters, fire, flood, pandemic, epidemic, government action, regulatory restrictions, labour disruption, material shortage, supplier delay, transport disruption, power failure, internet disruption, cyber incident, war, civil unrest, or any other event that could not reasonably have been prevented.

Where such circumstances affect a project, service, communication, or website operation, we will take reasonable steps to manage the situation in accordance with the relevant agreement, where applicable.

19. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising from or in connection with these Terms & Conditions, your use of this website, or any website-related matter shall be subject to the exclusive jurisdiction of the courts of Malaysia, unless otherwise agreed in writing.

For project-specific disputes, the governing law, dispute resolution process, and jurisdiction stated in the relevant signed agreement shall apply.

20. Updates to These Terms & Conditions

We may revise these Terms & Conditions from time to time to reflect changes in our business operations, website practices, service offerings, legal requirements, or internal policies.

The latest version will be published on this page with the updated “Last Updated” date. You are encouraged to review this page periodically.

Your continued use of this website after any changes have been published will be treated as your acknowledgement and acceptance of the updated Terms & Conditions.